Return policy

Return policy

Withdrawal information

You have the right to withdraw within 30 days.

To exercise this right, write to:
Zaventon@support.com

The refund will be made within 30 days.

You are responsible for the return costs.

The right of withdrawal does not apply to:

  • Customized products

  • Perishable products

  • Newspapers and magazines

  • Sealed products opened for hygiene reasons

  • Open sealed software or audio/video content


Cancellation form

Before returning the goods, contact us at:
Zaventon@support.com

The return address is not the one indicated on the package. It will be provided via email upon request.


Cancellation form

I/we (*) hereby withdraw from the contract relating to:

Purchase of the following goods ( ) /
Provision of the following service (
)

Ordered on: ____________ / Received on: ______________

Name of consumer(s):

Address of the consumer(s):

Signature (only if sent on paper):

Date: ______________

(*) Delete as appropriate.