Shipping Policy
Shipping Policy
What is the delivery time?
The delivery time consists of two phases:
1. Processing time
1–3 business days.
2. Delivery time
Italy: 5–10 working days
Shipping is carried out by Poste Italiane .
Delivery times do not include any customs delays. During peak periods (Christmas, Black Friday, New Year's Eve), deliveries may take longer.
Shipping costs
We offer free premium shipping, including insurance against theft, loss, or damage.
Where is my package?
After shipping, you will receive an email with your tracking number.
You can track your order on the “track your order” page on our website.
The order may be shipped in multiple packages.
If tracking doesn't work, please wait up to 5 business days or contact customer service.